As of June 1, 2022 we will no longer be fulfilling
new orders or services
Extend your limited warranty and get priority support from the people who know Holo2Go products best.
Get up to 1 year of technical support and coverage for hardware repair
and accidental damage coverage.
Get up to 2 years of technical support and coverage for hardware repair
and accidental damage coverage.
We know our hardware because we built it. Enjoy peace of mind when you buy HoloGuard for your holographic products.
Every HoloBlade comes with 3 months of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. HoloGuard extends that coverage and gives you additional features such as tech support and accidental damage coverage
HoloGuard for HoloBlade includes up to 1 incident of accidental damage coverage for 12 months. Each incident is subject to the service & shipping fees, listed below, plus applicable tax. In addition, you’ll get priority access to Holo2Go experts by chat or phone.
HoloGuard Pro for HoloBlade includes up to 2 incidents of accidental damage coverage for 24 months. Each incident is subject to the service & shipping fees, listed below, plus applicable tax. In addition, you’ll get Express Replacement Service and priority access to Holo2Go experts by chat or phone.
Minimize the amount
of time without your
HoloBlade with Express
Only HoloGuard Pro provides Express Replacement Service. We’ll ship you a replacement device with a prepaid shipping box so you don’t have to wait for a repair.
Get up to 2 incidents of LED coverage
Both HoloGuard and HoloGuard Pro provide easy repair or replacement hardware service for your Holoblade and depending on the plan you choose, including up to two incidents of accidental damage. Each incident is subject to the deductible. See table above for details.
Get support now by phone
Call us at 954.462.4000
Mon. - Fri. 10:00 AM - 6:00 PM EST
The Holo2Go 3 months Limited Warranty is a voluntary manufacturer’s warranty. It provides rights separate to rights provided by consumer law, including but not limited to those relating to non-conforming goods. As such, the Holo2Go 3 months Limited Warranty benefits are in addition to, and not instead of, rights provided by consumer law and it does not exclude, limit or suspend a buyer’s rights arising from consumer law. Consumers have the right to choose whether to claim service under the Holo2Go 3 months Limited Warranty or under their consumer law rights. Important: The Holo2Go 3 months Limited Warranty terms and conditions shall not apply to consumer law claims.
Please note: All claims made under the Holo2Go 3 months Limited Warranty will be governed by the terms set out in this warranty document.
Your Holo2Go-branded hardware product (“Product”) is warranted against defects in materials and workmanship for a period of 3 months from the date of original retail purchase (“Warranty Period”) when used in accordance with Holo2Go`s user manuals. Under this warranty, you will be able to direct your claims to Holo2Go.
If a defect arises during the Warranty Period, Holo2Go, at its option will (1) repair the Product at no charge using new parts or parts that are equivalent to new in performance and reliability, (2) exchange the Product with a product with equivalent functionality formed from new and/or previously used parts that are equivalent to new in performance and reliability or with your consent, a product that is at least functionally equivalent to the product it replaces. Unless failure has occurred due to a defect in materials or workmanship and, damage resulting from abuse, accident, modifications, unauthorized repairs or other causes that are not defects in materials and workmanship.
Holo2Go does not warrant, represent or undertake that it will be able to repair or replace any Product under this warranty without risk to and / or loss of information and / or data stored on the Product. In no event shall Holo2Go be liable for (a) loss or damage, which as of the product’s purchase cannot be regarded as being caused by Holo2Go’s breach of these warranty terms; or (b) losses caused by the user’s fault, loss of data or loss of profits or benefits.
Any limitations of liability in this warranty document shall not apply to (i) death or personal injury pursuant to any mandatory law on product liability; (ii) fraud or fraudulent misrepresentation; (iii) intentional misconduct or gross negligence; (iv) or a culpable breach of major contractual obligations. A damages claim based on a breach of major contractual obligations or gross negligence will be limited to foreseeable damage typical for the sale contract concerned.
To obtain warranty service, contact Holo2Go. Proof of purchase may be required to verify eligibility.
When contacting Holo2Go via telephone, call charges may apply depending on your location. Please contact your network operator for details.
Holo2Go will provide warranty service through one or more of the following options:
(i) Carry-in service. You may return your Product to our Holo2Go corporate office: 1905 NW 32nd street Building #5, Pompano Beach, FL 33064.
(ii) Mail-in service. If Holo2Go determines that your Product is eligible for mail-in service through HoloGuard Pro, Holo2Go will send you prepaid waybills and applicable packaging material, so that you may ship your Product to a Holo2Go Repair Service (“ARS”) 1905 NW 32nd street Building #5, Pompano Beach, FL 33064. Holo2Go will pay for shipping to and from your location if instructions regarding the method of packaging and shipping the Product are followed.
If any term is held to be illegal or unenforceable, it shall be severed from this warranty and the legality or enforceability of the remaining terms shall not be affected.
This warranty is governed by and construed under the laws of the country in which the product purchase took place.